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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SmileyDog’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘SmileyDog’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 56673346186. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

NRG Products Pty Ltd / Smiley Dog® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information such as postcode, preferences, and interests

• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

• To improve our products and services

• To periodically send promotional emails about new products, special offers, or other information we think you may find interesting

• To contact you for market research purposes by email, phone, or mail

• To customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once accepted, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to tailor operations to your needs, likes, and dislikes by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse web traffic and improve our site to better serve customers. We only use this information for statistical analysis purposes, after which the data is removed.

Cookies help us provide a better website by monitoring which pages are useful. A cookie does not give us access to your computer or any personal information beyond what you choose to share.
You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies if preferred. This may limit full use of the website.

Links to other websites

Our website may contain links to external websites of interest. However, once you leave our site, we do not control the content or privacy practices of those sites. We cannot be responsible for the protection and privacy of any information you provide while visiting external sites, and such sites are not governed by this privacy policy. You should review the privacy policy of any external website you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• When filling out a form on the website, look for a box to indicate your preference for how your information is used for direct marketing.

• If you have previously agreed to direct marketing, you may opt out at any time by writing to or emailing us.

We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible at:

NRG Products Pty Ltd
PO Box 1, Woori Yallock VIC 3139
Phone: 0437 144 809
Email: sales@smileydog.com.au

We will promptly correct any information found to be inaccurate.