Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when you use this website.
NRG Products Pty Ltd / Smiley Dog® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
What we collect
We may collect the following information:
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Name and job title
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Contact information including email address
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Demographic information such as postcode, preferences, and interests
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Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping
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To improve our products and services
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To periodically send promotional emails about new products, special offers, or other information we think you may find interesting
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To contact you for market research purposes by email, phone, or mail
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To customise the website according to your interests
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once accepted, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to tailor operations to your needs, likes, and dislikes by gathering and remembering your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse web traffic and improve our site to better serve customers. We only use this information for statistical analysis purposes, after which the data is removed.
Cookies help us provide a better website by monitoring which pages are useful. A cookie does not give us access to your computer or any personal information beyond what you choose to share.
You can choose to accept or decline cookies. Most web browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies if preferred. This may limit full use of the website.
Links to other websites
Our website may contain links to external websites of interest. However, once you leave our site, we do not control the content or privacy practices of those sites. We cannot be responsible for the protection and privacy of any information you provide while visiting external sites, and such sites are not governed by this privacy policy. You should review the privacy policy of any external website you visit.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
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When filling out a form on the website, look for a box to indicate your preference for how your information is used for direct marketing.
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If you have previously agreed to direct marketing, you may opt out at any time by writing to or emailing us.
We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible at:
NRG Products Pty Ltd
PO Box 1, Woori Yallock VIC 3139
Phone: 0437 144 809
Email: sales@smileydog.com.au
We will promptly correct any information found to be inaccurate.
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